Shipping policy

We will deliver your order in the fastest and safest way possible as soon as payment is cleared and the stock is available. We use Royal Mail for our deliveries. In certain circumstances we can arrange to have your bullion delivered in person. Most orders are sent with Royal Mail and for orders under £180 these will be sent using the Royal Mail recorded delivery service which is Insured by us and will arrive within 1-5 working days from the date of dispatch. Orders above £180 will be delivered using the Royal Mail Special Delivery service which should be guaranteed to arrive the NEXT day after the day of dispatch.

Our packaging is discreet and we do everything to minimise the chance of anyone guessing the contents of the parcel. No reference to bullion or coins will be on the packaging. We fully understand the need for discretion and security.

We ask that you assist us in getting the order to you safely by making sure that the addresses you register are correct and that any card payments are made from a card registered in both your name and also to your address.

ALL parcels of any value are fully insured by us until signed for by someone at your address.

Ownership of goods passes to the customer once full payment is received and a signature has been accepted at the address provided by the client at the time of order.

Any failure to deliver an order on our part will result in a full refund of the original amount paid or goods as a replacement. No liability will be accepted by us for any price fluctuation in those circumstances. We cannot be held responsible for delays to the postal system which may affect delivery of your goods, which are beyond our control.